NL

Privacy policy

We are aware that you trust us. Therefore, we consider it our responsibility to protect your privacy. On this page, we inform you about the data we collect when you use our website, why we collect this data, and how we improve your user experience with it. This way, we provide transparency in our working methods.

This privacy policy applies to the services of Physicum. Physicum is not responsible for the privacy policy of other sites and sources. By using this website, you indicate your agreement with our privacy and cookie policy.

Physicum respects the privacy of all users of our site and ensures that the personal information you provide to us is treated confidentially. We will never sell or provide information to third parties. We process personal data only for the purpose for which it was provided and in accordance with the General Data Protection Regulation (GDPR).

What data do we collect?

When you fill out our contact form, Matchtest, or communicate with us in any other way, we ask for some personal information. This data is used to perform the service. Physicum may collect the following data:

Collection of before & after photos

It may occur that we take before & after photos. We only use and make these photos with your permission. The photos are used to document the results of our services and may be used on our website and social media channels. If you object to the use of your photos, please inform one of our staff members, and we will not publish your photos.

Communication

When you communicate with Physicum—by phone, email, WhatsApp, or through our website—it is possible that we retain those messages. Sometimes, we may ask for personal information relevant to the situation. This enables us to process your inquiries and respond to your requests. The data is stored on Physicum's secure servers or those of a third party. We will not combine this data with other personal information we may have.

Contact forms

When you fill out a contact form on our website, we ask for your first and last name, email address, and optionally, your company name. We need this information to respond to your contact request. It is possible that we retain these messages and the contact details provided to us. The data is stored on Physicum's secure servers or those of a third party. We will not combine this data with other personal information we may have.

Cookies

We collect data for research to gain a better understanding of our clients, allowing us to tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Physicum's own secure servers or those of a third party. We use this information to track how you use the website, generate reports on website activity, and offer other services related to website activity and internet usage.

Advertisement cookies

With your permission, we use cookies from Facebook (Facebook Custom Audience, Facebook Impressions, Facebook Connect, and Facebook Pixel) to display relevant advertisements to you.

More information about Facebook's cookies, you can find here.

Google Analytics cookies

Cookies are also placed by the statistics package, Google Analytics. We want to know how visitors use the website and how many people visit the website monthly, so we can optimize the use of our website.

In Google Analytics, the information is anonymized as much as possible. Your IP address is explicitly not used, so we cannot personally identify you.

More information about Google Analytics' policy, can be found here.

Advertisements

Your cookie data, first and last name, and email address can be used for retargeting advertising campaigns on Facebook, Instagram, and Google AdWords.

Newsletters

Your first and last name and email address can be used to send newsletters from Physicum. We send our newsletters via the MailerLite email program.

Computer

Your name, address, and contact details are stored on our secured computer for our administration.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties

Information is not shared with third parties. In some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your data, as described in the General Terms and Conditions found on our website.

Processors

All accounting-related data is stored on X's server. Moneybird is located in the Netherlands. More information about Moneybird's privacy policy can be found here.

All personal data stored from our websites is stored on X's servers. Transip is located in the Netherlands. More information about Transip's privacy policy can be found here.

All personal data used for newsletters is stored on server X. More information about MailerLite's privacy policy can be found here.

Choices for personal data

We offer all visitors the opportunity to view, change, or delete all personal information provided to us at any time. Physicum may charge for access and/or making corrections and/or processing objections up to the legal maximum.

Adjust/unsubscribe newsletter service

At the bottom of each Physicum mailing, you will find the option to adjust your details or unsubscribe from the newsletter. You can also inform us in writing that you want to change or delete your data. When you unsubscribe from newsletters, your personal data will be deleted from the system at the end of the respective month.

Adjust/unsubscribe communication

If you want to adjust your data or have yourself removed from our files, you can send an email to info@physicum.nl.

Disable Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function correctly if cookies are disabled in your browser.

Retention of personal data

We do not automatically delete personally collected data after a certain period. The retention period for all data is at least the period required by legal obligations. Once this period has expired, you can contact us in writing to have your data deleted. When you request to have your data deleted, we will delete your data within 30 days of your request.

Rights

You have the right to withdraw your consent to the processing of your data at any time, after which we will no longer process your data. The withdrawal of this consent does not affect the legality of our data processing based on your consent, which occurred before this withdrawal.

You also have the right to access your personal data and the right to rectify your personal data. If you want to know which personal data we process from you, you can submit a written request for access.

If your data is incorrect, incomplete, or not relevant, you can request us in writing to change or supplement your data.

In addition, you have the right to have your personal data deleted, the right to limit processing, and the right to object to processing. You also have the right to transfer or make your data transferable. You can also make a written request for this.

We will process your request within 30 days.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may result in changes to this privacy statement. It is advisable to consult this privacy statement regularly.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy or regarding your personal data, you can contact us via:

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